Sales
Our sales team stands ready to answer your questions. You can call our sales team toll-free at 1-800-710-1436 (Mon-Fri, 9-5 EST), or email at sales@gemstream.com

Technical Support
You can contact our support team through email at support@gemstream.com. Additionally, every Control Panel includes an email support button. Technical support by telephone is not currently available.

Support KnowledgeBase
The Support KnowledgeBase contains information on the most frequently asked questions. It offers instructions, explanations, and trouble shooting tactics to answer your questions as quickly as possible.

ACCESS KNOWLEDGEBASE »

Billing
If you have any questions regarding your account, please contact us at billing@gemstream.com. Online answers to common billing questions and our refund policy are available here.